Refund policy
Return and Refund Policy
At ONE MAN SHOW, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Returns
You may request a return within 7 days of receiving your order. Items must be unworn, unwashed, and in their original condition with all tags attached. Custom-sized orders are non-returnable unless there is a manufacturing defect.
To initiate a return, please contact us at info.omsm@gmail.com or call +91-9873887475 with your order number and reason for return.
Exchange
We offer exchanges for a different size within 7 days of delivery. Exchanges are subject to stock availability. If the item you want is out of stock, we will process a refund instead.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping costs for returns are borne by the customer unless the return is due to a manufacturing defect or wrong item delivered.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a free replacement or full refund.
Questions?
For any questions about returns or refunds, reach out to us at info.omsm@gmail.com or call +91-9873887475.